The information system operates through a central server located in the administrative offices of Ceresa Facility, and is the main instrument by which the “Centro di Governo” plans and checks ongoing work and communicates to the client when agreed qualitative standards have been reached. The system is structured on different operative levels to manage data and information of the three functional macro-areas: monitoring and control, reporting, and client database. Monitoring and control The central server logs and constantly monitors data collected from on-site control panels installed in buildings for remote operation. System administrators can thus check plant functionality in real time, and guarantee rapid maintenance interventions in case of malfunction. In addition, by checking regularly compiled output figures, management can intervene in the case of diseconomies or alterations in planned consumption. Reporting The system provides a computerised documentation service and detailed reporting to the client. The service is configured in “modules” which are structured according to personalised parameters that can be consulted through a simple web interface. The client thus has direct access to all information relating to services and plants operated, interventions performed, work progress, output and consumption statistics, and savings achieved. Client database The client database is the electronic platform of administrative, technical and accounting operations. The database contains personal, contractual and commercial data for each client; plans of structures, spaces and plants operated; records of interventions and maintenance work performed; safety procedures and emergency plans; call reports; management of warehouse and acquisitions, etc. For further information: info@ceresa.it