At Ceresa Energy & Facility we are aware that personal security and environmental protection are important business priorities, and we consider the safety of our services, products and procedures to be cardinal points in our company strategy. Certifications The Safety and Quality offices work closely with Administration to optimize organisational processes, guarantee constant supervision of all company activities, and ensure that all procedures conform to legal provisions and to certifications awarded: • ISO 9001 - Vision 2000: Certification system for quality in business, in conformity with UNI EN ISO 9001 norms - Vision 2000 for installation of air-conditioning plants, operation and maintenance of thermal plants, and fuel supply. Certificate no. 0951/1. • IQnet e CISQ/ICIM: Certificate Quality Management System IQnet and CISQ/ICIM for installation of heating/air-conditioning systems. Running and maintenance of heating systems. Fuel supply. Registration no.: IT-4187. • Certificate of qualification for execution of public works DPR 34/2000 issued by Professional SOA S.p.A. (cat. OS28 class. IV and cat. OS3 class. II). Certificate no. 0569/34/00 dated 21/05/2003. • Qualification in conformity with L. 46/1990 (art. 1) for the installation, transformation, extension and maintenance of plants and infrastructure. • IFMA: Member of the International Facility Management Association. • FIRE: Technical personnel for energy use belonging to the Italian Federation for Rational Energy Use. Quality policy The Quality Office is part of a wider operational process aimed at two main objectives: client satisfaction and environmental protection. Ceresa's management is deeply committed to attaining qualitative standards which are often higher than the minimum required by law, for example by promoting latest-generation equipment such as “condensation” and “low running temperature” plants, ensuring lower fuel consumption and a substantial reduction in harmful emissions.